Vacant job

About Carla

Carla accelerates the transition to sustainable mobility by offering the simplest, safest, and most customer-friendly way to buy and sell electric cars online. In just a few years, we have become Sweden's second-largest player in used electric cars, aiming for 2 billion in revenue by 2026 – with profitability and the industry's most satisfied customers.

Our business is built on four strong pillars:

• Sourcing cars from both private individuals and global partners (leasing and finance companies, OEMs).

• Transport across Sweden, carried out by our own driver team.

• Own production facility in Kungsängen, where 60+ specialists prepare cars in top condition – from reconditioning to high-voltage technology.

• Sales via Carla.se (http://Carla.se), where 30% of customers buy directly online or through our sales team.

Behind us are some of the most accomplished investors in the Nordics – Verdane, Bonnier Capital, Luminar Ventures, Inbox Capital, and Philian – and we build Carla on three fundamental pillars: customer satisfaction, efficient physical processes, and self-developed digital systems.

About the role

Carla is currently seeking salespeople who love to exceed their goals and are passionate about customer satisfaction. As a salesperson at Carla, you will help our customers find the right electric car through channels such as phone, chat, and email, as well as some proactive sales.

Concrete examples of tasks:

Actively process incoming sales calls from both B2C and B2B customers and proactively reach out to new customers to help them find the right electric car for their needs.

• Ensure that customers receive a fast and high-quality experience throughout the sales process.

• Ensure upselling such as car financing, trade-ins, extended warranties.

• Eliminate customers' barriers to completing their purchases, thereby ensuring high customer satisfaction.

• Actively document and follow up on leads, orders, and deliveries.

• Stay updated on the cars we offer, including specifications and associated services.

Who are you?

As a person, you are energetic, engaged, social, and structured. You are driven by results and long-term customer satisfaction. You have the ability to quickly understand and adapt to customers' needs while delivering a smooth, high-quality, and frictionless buying experience.

We are looking for someone who:

• Has a couple of years of experience in the automotive industry or a genuine interest in vehicles.

• Has experience in qualified B2C sales, preferably over the phone.

• Proven success: You have a history of strong sales results and can close deals with confidence.

• Communicative excellence: You are a master of communication both verbally and in writing in Swedish.

• Driven and goal-oriented: You love to work in a fast-paced environment, have a strong work ethic, and ensure that your goals are met, no matter what it takes!

What we offer:

• Competitive fixed salary.

• Generous bonus structure.

• Pension.

• Wellness allowance.

• Good insurance.

• Development opportunities: Carla is growing rapidly, and we are looking for ambitious individuals who want to grow with us!

In addition, we offer:

• The chance to build a company from the ground up that aims to create a new standard for how customers buy electric and hybrid cars online.

• A dynamic start-up environment, where we strive to work smarter, not just harder. The balance between work and leisure is important for creating a sustainable long-term company.

• A mindset where we believe that strength lies in diversity.

Working hours:

• Full-time with evening shifts (12-20) and weekends (10-18) available. Weekend and evening shifts can be worked from home. Extra pay and compensatory time off are provided for weekend shifts.

• The workplace is based at our headquarters at Ynglingagatan 14 in Stockholm.

Are you our new colleague? Make sure to apply today!